Modelling cultural tourism on the base of User Generated Content

Dates
01.08.2018 – 31.03.2019
Content
The project aims to model the behaviour and preferences of visitors in the area of cultural tourism based on analysing user generated content (UGC). Exemplarily, POI visitations and corresponding comments are extracted from Google Places and analysed by text mining techniques to identify cultural activities and visitor preferences. Association Rules and Sequential Pattern Mining are applied to analyse the POI visitation behaviour of cultural tourists and model behavioural patterns and trends in the area of cultural tourism.
Research program
Fri-Del
Budget
110.000 SEK
Project partners
Mid-Sweden University, University of Applied Sciences Ravensburg-Weingarten

eBusiness Competence Centre Sigmaringen

Dates
01.01.2016 – 31.12.2016
Content
Objective of the competence centre is the analysis and improvement of the ICT usage in the area of electronic commerce in the context of small and medium enterprises specifically in the region of Sigmaringen. In the course of field studies and investigations the ICT usage is analyzed, optimal usage scenarios are conceptualized and the improvement of the ICT usage by small and medium enterprises is facilitated. Main topics are online marketing & social media, mobile services, business intelligence and eTourism. Wolfram Höpken is leader of the competence centre.
Research program
“Land(auf)Schwung” of the Federal Ministry of Food and Agriculture
Budget
87.513 Euro
Project partners
University of Applied Sciences Ravensburg-Weingarten (project leader), WIS GmbH Region Sigmaringen

DestinationHalland2020

Dates
01.01.2016 – 31.12.2017
Content
The project aims to create sustainable tools and models for collaboration within the Halland tourism industry to enhance business profitability and competitiveness in Halland. One main focus of the project is the area of business intelligence and knowledge creation by conceptualizing and implementing a destination management information system. Information from heterogeneous data sources is extracted by techniques from the area of text mining and stored into a central data warehouse by defining a homogeneous data structure. By using methods of data mining interesting patterns and relationships in the data are detected and especially cross-process analysis drilling across data stemming from different business processes like web navigation, booking or customer feedback are introduced and evaluated.
Research program
European Regional Development Fund
Budget
5.000.000 SEK
Project partners
European Tourism Research Institute (ETOUR), Mid-Sweden University, Östersund, Schweden; Region Halland, Sweden

eBusiness Competence Centre Oberschwaben-Ulm

Dates
01.10.2012 – 30.09.2015
Content
Objective of the competence centre is the analysis and improvement of the ICT usage in the area of electronic commerce in the context of small and medium enterprises. In the course of field studies and investigations the ICT usage is analyzed, optimal usage scenarios are conceptualized and the improvement of the ICT usage by small and medium enterprises is facilitated. Main topics are online marketing & social media, mobile services, business intelligence and eTourism. Wolfram Höpken is leader of the competence centre.
Research program
Mittelstand Digital of the Federal Ministry of Economics and Technology
Budget
583.310 Euro
Project partners
University of Applied Sciences Ravensburg-Weingarten (project leader), Chamber of Commerce Bodensee-Oberschwaben, Chamber of Commerce Ulm, Chamber of Crafts Ulm

HarmoSearch - Harmonised Semantic Meta-Search in Distributed Heterogeneous Databases

Dates
01.12.2010 – 30.11.2012
Content
Objective of the project HarmoSearch is the analysis and development of a platform-independent search mechanism for tourism services in heterogeneous data bases, based on techniques of the areas semantic web and schema matching. Main research activities are the development of a (semi-) automatic mapping tool, which allows users to generate mappings without any technological knowledge or mapping skills, and a semantic meta-search component, based on a semantic registry, to address scientific issues like mapping of search queries and intelligent routing to appropriate data sources. Wolfram Höpken is responsible for enhancing the HarmoNET ontology in the areas of the semantic registry and representation of search queries.
Research program
FP7-SME-2010-1
Budget
1.2 Million Euro
Project partners
x+o Business Solutions GmbH, Austria; ECTRL SOLUTIONS SRL, Italy; EC3 Networks GmbH, Austria Lehmann & Werder Museumsmedien GbR, Germany; Afidium Sarl, France; Technical University Vienna, Austria; Consorzia Pisa Ricerche SCARL, Italy; HarmoNET, Austria; Stiftung Preußischer Kulturbesitz, Germany

KECoS – Competence Centre eCommerce Swabia

Dates
01.09.2009 – 30.09.2012
Content
Objective of KECoS is the analysis and improvement of the ICT usage in the area of electronic commerce in the context of small and medium enterprises. In the course of field studies and investigations the ICT usage is analyzed, optimal usage scenarios are conceptualized and the improvement of the ICT usage by small and medium enterprises is facilitated. Main topics are web engineering and online marketing (web 2.0), innovative eBusiness platforms, business process optimization and eTourism. Wolfram Höpken is leader of the competence centre KECoS.
Research program
Electronic Commerce Network (NEG) of the Federal Ministry of Economics and Technology
Budget
655.872 Euro
Project partners
University of Applied Sciences Ravensburg-Weingarten (project leader), Chamber of Commerce Bodensee-Oberschwaben, Chamber of Commerce Ulm, Chamber of Crafts Ulm

Electronic Tourism Destination Tyrol

Dates
01.04.2008 – 31.03.2011
Content
Objective of this project is to prototypically develop and test new ICT-systems and related service components which support the building up of an ‘Electronic tourism knowledge destination’. Following the knowledge-based view of the firm, through generation, management and intelligent access of information relevant knowledge assets for tourism stakeholders will be increased and information asymmetries will be abolished. The project goals are encircling four research and development areas, namely mobile information services, electronic customer relationship management, multi-channel management as well as technology acceptance and usability. Wolfram Höpken is scientific supervisor of the project.
Research program
K-Regio program of the province Tyrol
Budget
1.5 Mill. Euro
Project partners
ECCA, Innsbruck (project leader); University Innsbruck; Vienna University of Economics and Business Administration; University Klagenfurt; Management Center Innsbruck; Tiscover AG, Innsbruck, Olympiaworld Innsbruck; Wintersport Tirol AG, Innsbruck; Glooo mobile Communities, Innsbruck; TransIT GmbH, Innsbruck; Dolomiti Superski, Wolkenstein, Italy; Sengaro GmbH, Innsbruck; Innsbrucker Verkehrsbetriebe

CEN/ISSS workshop eTOUR: Harmonisation of data interchange in tourism

Dates
06.02.2008 – 30.04.2009
Content
The CEN/ISSS workshop on harmonisation of data interchange in tourism aims at producing guidelines for reaching global interoperability i.e. enabling seamless data interchange and execution of eBusiness processes in the tourism sector. The workshop will especially deal with the following topics: identification of needs of B2B and B2C partners for harmonised data interchange; analysis of existing initiatives and approaches for flexible harmonisation and global interoperability; analysis of gaps in the design of current interoperability approaches; recommendations concerning a general framework for eTourism related information interchange and interoperability. Wolfram Höpken in chairing the CEN/ISSS workshop eTOUR.
Research program
CEN/ISSS workshop program
Budget
80.000 Euro
Project partners
ECCA, Innsbruck (project leader); Standards Norway, Lysaker, Norway; x+o, Vienna; CICtourGUNE, San Sebastian, Spain; Afidium, Massy, France; University of Applied Sciences Worms, BRD

Intelligent Location-Based Information (ILBI)

Dates
01.01.2008 – 31.12.2010
Content
The project ILBI deals with intelligent location-based and user-specific information provision. Main foci of the project are using RFID technology for user localisation as well as adaptive, rule-based push technology for context-aware, active provision of relevant information. Within the project, Wolfram Höpken is responsible for analysing and providing intelligent push technology as well as integrating the project results into the mobile tourist guide Innsbruck.mobile.
Research program
INTERREG IV A framework of the European Union
Budget
480.000 Euro
Project partners
University of Innsbruck, Austria (project leader); ECCA, Innsbruck, Austria; University of Rosenheim, BRD; City of Rosenheim, BRD

EuroMuse

Dates
01.01.2008 – 31.12.2010
Content
Objective of the EuroMuse project is the Europe-wide harmonisation of museum and exhibition information and their global availability. The EuroMuse project will make use of a mechanism for automatically integrating heterogeneous data developed within the Harmonise project. Within the EuroMuse project, Wolfram Höpken is responsible for integrating the Harmonise interoperability mechanism and coordinating the process of defining and committing a uniform ontology for the domain museums & exhibitions.
Research program
eTEN framework of the European Union (project no. 46229)
Budget
3 Mill. Euro
Project partners
Prussian Cultural Heritage Foundation (SPK), Berlin, BRD (project leader); Ibacn, Bologna, Italy; Museum of History of Art Vienna, Austria; ECCA, Innsbruck, Austria; Comune di Rimini, Italy; Provincia di Rimini, Italy; Amitie, Bologna, Italy

etPackaging

Dates
01.04.2006 – 31.03.2008
Content
Objective of the project etPackaging was the analysis and design of a process for dynamically bundling tourism services taking into consideration all stakeholders requirements (i.e. tourists, suppliers, intermediaries). Main foci of the project were the integration of supplier- and customer-initiated service bundles into one single bundling process as well as the personalisation of the bundling process and customer relationship management. Wolfram Höpken was responsible for the organisational and scientific lead of the project.
Research program
Competence Center Program Kind of the Austrian Research Funding Institution (FFG)
Budget
830.000 Euro
Project partners
ECCA, Innsbruck (project leader); InfoTerm, Vienna; Europäische Reiseversicherung, Vienna; Invent GmbH, Vienna; Österreich Werbung, Vienna; Raiffeisen Informatik, Vienna; Xploration, Vienna; ITC-irst, Trento, Italy; Vienna University of Economics and Business Administration; Donau University Krems

etPlanner

Dates
01.04.2004 – 31.03.2008
Content
The project etPlanner dealt with the design and development of a mobile tourist guide. Main foci of the etPlanner project were the areas: Adaptation & personalisation, i.e. the dynamic adaptation of content, presentation and behaviour of the application to the user, the usage context and the used device; intelligent recommender systems for avoiding information overload by filtering information or tourism services based on customer profiles or preferences; intelligent push services actively providing the user with especially location-based information. Wolfram Höpken was responsible for the organisational and scientific lead of the project.
Research program
Competence Center Program Kind of the Austrian Research Funding Institution (FFG)
Budget
2,3 Mill. Euro
Project partners
ECCA, Innsbruck (project leader); Tiscover, Innsbruck; Eurotours / Österreichisches Verkehrsbüro, Vienna; mobilkom austria, Vienna; City of Innsbruck; Glooo mobile Communities, Innsbruck; ConfigWorks, Klagenfurt; TransIT, Innsbruck; XQueue, Offenbach am Main, BRD; University of Innsbruck; University of Klagenfurt

etNewProduct

Dates
01.04.2004 – 31.03.2008
Content
Objective of the project etNewProduct was the optimisation of online distribution channels in tourism. Appropriate analysis methods and decision support components were developed enabling new and trend setting possibilities of intelligent product development in tourism. Main aspects of the project were website performance analysis as well as analysis of online auction platforms as new, increasingly important distribution channel in tourism. Wolfram Höpken was responsible for the organisational and scientific lead of the project.
Research program
Competence Center Program Kind of the Austrian Research Funding Institution (FFG)
Budget
840.000 Euro
Project partners
ECCA, Innsbruck (project leader); Tiscover, Innsbruck; Tourismus Technologie GmbH Niederösterreich; Tourismus Technologie GmbH Oberösterreich; Niederösterreich Werbung; Europäische Reiseversicherung, Vienna; University of Innsbruck; Vienna University of Economics and Business Administration; TRC Krems; Donau University Krems

etAcceptance & Website Evaluation

Dates
01.04.2004 – 31.03.2008
Content
The project etAcceptance analysed acceptance barriers of ICT applications in tourism and developed tools for optimising usage rates of selected applications. Main areas of research within this project were the intention and willingness to use mobile information services and the acceptance of tourism websites. Based on a comprehensive criteria catalogue for evaluating websites, the biggest Austrian web award for websites from different tourism sectors is executed annually since 2005 under the management of Wolfram Höpken (www.webaward2008.at).
Research program
Competence Center Program Kind of the Austrian Research Funding Institution (FFG)
Budget
460.000 Euro
Project partners
ECCA, Innsbruck (project leader); University of Innsbruck; Vienna University of Economics and Business Administration

etCurriculum

Dates
01.04.2004 – 31.03.2008
Content
Objective of the project etCurriculum was to support the tourism industry in qualifying its human resources and adopt as well as extend tourism curricula content in the area of eTourism. The tourism curricula content was prepared based on new information technologies (eLearning) and provided to tourism education institutions for prototypical evaluation within the tourism education and training practice. Within this project, Wolfram Höpken was responsible for defining ICT-oriented curricula content.
Research program
Competence Center Program Kind of the Austrian Research Funding Institution (FFG)
Budget
380.000 Euro
Project partners
ECCA, Innsbruck (project leader); Management Center Innsbruck (MCI); University of Applied Science Krems; University of Applied Science Riedlingen; Xploration, Vienna; Siemens, Vienna

Harmo-TEN

Dates
01.06.2004 – 31.01.2006
Content
Objective of the Harmo-TEN project was the preparation and validation of the market entrance phase of the tourism harmonisation solution developed during the Harmonise project. Within this project, Wolfram Höpken was responsible for managing a work package for refining and validating the ontology definition and maintenance process. Analogue to the Harmonise project, he organised the international ontology task force and a series of ontology workshops.
Research program
eTEN framework of the European Union (project no. C510828)
Budget
1,7 Mill. Euro
Project partners
Electronic Commerce Competence Centre (project leader), Vienna, Austria; IFITT; Regione dell’Umbria, Italy; CPR, Pisa, Italy; ITC-Irst, Trento, Italy; The Travel Technology Initiative (TTI), London, UK; World Tourism Organisation (WTO); European Travel Commission (ETC); Eurotours, Kitzbühel, Austria; Tiscover, Innsbruck, Austria; Instituto de Turismo de España; Tirol Werbung, Innsbruck, Austria

Harmonise

Dates
01.07.2001 – 31.07.2003
Content
Within the Harmonise project for harmonising the electronic data interchange in the tourism domain, Wolfram Höpken was responsible for managing two work packages, the analysis of existing standardisation initiatives in tourism as well as the definition and commitment of a comprehensive ontology for the tourism sector as point of reference for a mapping between heterogeneous data formats. As ontology manager he was responsible for organising the international ontology task force comprised of the organisations ICEP, Tiscover, Maison de la France, Finnish Tourist Board, Swedish Travel and Tourism Council (ST&TC), CEN/ISSS, World Tourism Organisation (WTO), What’s on When, The Travel Technology Initiative (TTI), Tourspain und EnglandNet.
Research program
IST framework of the European Union (project no. IST-2000-29329)
Budget
2 Mill. Euro
Project partners
ITC-Irst, Trento, Italy (project leader); T6, Rom, Italy; International Federation for Information Technology and Travel & Tourism (IFITT); ICEP, Lissabon, Portugal; CNR IASI, Rom, Italy; Electronic Commerce Competence Centre (EC3), Vienna, Austria; national tourism organisations (NTOs)

IFITT RMSIG

Dates
01.11.1999 – 17.08.2004
Content
Objective of the IFITT Reference Model Special Interest Group (IFITT RMSIG, www.rmsig.de) was the harmonisation of electronic tourism markets. The reference model is intended to enable the description of specific models for specific standards or data exchange formats in a form understandable by other communication partners. The IFITT RMSIG was founded by Wolfram Höpken in 1999 within IFITT (International Federation for IT and Travel & Tourism) and has been comprised of over 80 members (e.g. Air 2000, University of Athens, FAW Linz, Siemens AG Austria, Start Amadeus, University of Tilburg, Vienna University of Economics and Business Administration, World Association of Travel Agencies, etc.). The work of the IFITT RMSIG is now continued within the HarmoNET initiative (www.harmonet.org).

Prof. Dr. Wolfram Höpken

Hochschule Ravensburg-Weingarten
Doggenriedstr.
88250 Weingarten

Department of Business Informatics

Phone: +49 751 501-9764
Email: wolfram(a)hoepken.org