IFITT - International Federation for IT and Tavel & Tourism, IFITT Talk Nairobi - GIS in Tourism, Nairobi, November 2018.

Business Intelligence and Big Data, European IFITT Master Class on eTourism, Eberswalde, September 2018.

Search engine traffic as input for predicting tourist arrivals - Best Paper Award presentation, ENTER Conference, Jönköping, January 2018.

How Big Data revolutionizes decision support in tourism, ENTER Conference, Jönköping, January 2018.

Big data analytics as input to decision support and process optimization, Workshop on Analytics in Tourism Design, Vienna, November 2017.

Business Intelligence for Destinations, Open Lecture Destination Halland, Halmstad, March 2017.

How Big Data revolutionizes decision support in tourism, Workshop Ostpartnerschaften, Hochschule Ravensburg-Weingarten, February 2017.

P2P Challenging Extremism – Lessions learned, ENTER Conference, Rome, January 2017.

How Big Data revolutionizes decision support in tourism, ENTER Conference, Rome, January 2017.

Digital business strategy for entrepreneurs, WISkompakt, Gammertingen, June 2016.

Applying Business Intelligence for Knowledge Generation in Tourism Destinations, IFITTtalk@Östersund, Östersund, April 2016.

Clip2gether for tolerance – P2P Challenging Extremism, ENTER Conference, Bilbao, January 2016.

Mobile marketing – well prepared for the mobile customer, eLOUM Roadshow, Ulm, February 2015.

QR codes and NFC in mobile commerce – foundations and application scenarios, eLOUM Workshop, Weingarten/Ulm, April/May 2014.

Introduction to Business Intelligence – foundations and application scenarios, eLOUM Workshop, Ehingen/Weingarten, April 2014.

Business Intelligence & Data Mining in Tourism, ITB, Berlin, March 2014.

IFITT Digital Knowledge Bank – Life-long Learning with IFITT, ENTER Conference, Dublin, January 2014.

Business Intelligence and Web Data Mining, Amadeus Technology Forum, München/Erding, November 2013.

Business Intelligence – customer analysis for tourism destinations, WI day, University of Applied Sciences Ravensburg-Weingarten, Weingarten, June 2013.

Monitoring the online marketing success: Analysing the customer behaviour and customer feedback in the WWW, Ulm/Weingarten/Biberach, May/June 2013.

Customer retention by mobile services – QR codes and NFC, eLOUM Workshop, Ulm/Weingarten, March 2013.

Business Intelligence – or what you would like to know about your customers, IHK-Infoday for startups, Weingarten, November 2012.

Business Intelligence – increasing your business success through customer analysis, KECoS Workshop, Ulm/Weingarten, September 2012.

Social media – success factors and opportunities, KECoS Workshop, Weingarten, June 2012.

CRM with mobile services – mobile tagging and QR codes, KECoS Workshop, Biberach, February 2012.

ICT and Travel & Tourism – Present achievements and emerging issues, Keynote lecture TIC@T Conference Haifa, December 2011.

Mobile services – application scenarios based on QR codes and RFID, KECoS Workshop, Weingarten, November 2011.

Customer retention by mobile services, IT&Büro, Friedrichshafen, November 2011.

Safety in Web 2.0, KECoS Workshop, Ulm, June 2011.

Harmonising Data Interchange in Tourism – Open Issues and Challenges, Open Standards Workshop, ENTER Conference, Innsbruck, January 2011.

Emerging Issues in ICT and Travel & Tourism, PhD Workshop ENTER Conference, Innsbruck, January 2011.

Online marketing and social media, Chamber of Commerce Bodensee-Oberschwaben & Trade Association Weingarten, Weingarten, January 2011.

Online Marketing and Social Media, Lange Nacht der Informatik, Hochschule Ravensburg-Weingarten, Weingarten, November 2010.

Modern Online Marketing and Social Media, Exhibition IT&Büro, Friedrichshafen, November 2010.

The Online Presence in the Social Web, Hotelvereinigung Bodensee, Horn, October 2010.

Social Media in the Marketing Mix for the hospitality industry, IHK Bodensee-Oberschwaben, Weingarten, July 2010.

Holistic Online Marketing, KECoS Workshop, Weingarten, May 2010.

Website Award Mittelstand Baden-Württemberg 2010, Mannheim, April 2010.

E-Commerce – Trends and Perspectives, Trade Committee Chamber of Commerce Bodensee-Oberschwaben, Weingarten, April 2010.

Market Intelligence – The Case of Are, Mid-Sweden University, Östersund, April 2010.

Mobile Services – The Next Stage in Travel Distribution, ENTER Conference, Lugano, 2010.

Emerging Issues in ICT and Travel & Tourism, PhD Workshop ENTER Conference, Lugano, February 2010.

Online Marketing and Web 2.0, Chamber of Commerce Bodensee-Oberschwaben, Bad Waldsee, Dezember 2009.

CEN Workshop Agreement and HarmoNET, DRV Online Panel, Berlin, November 2009.

Web 2.0 – Implications and opportunities for trade organizations, Chamber of Commerce, Bad Saulgau, November 2009.

CEN Workshop Agreement – noFrills Workshop, Bergamo, September 2009.

CEN/ISSS Workshop eTOUR - Harmonisation of data interchange in tourism. ENTER Conference, Amsterdam, January 2009.

HarmoNET – Harmonisation Network in Tourism. CEN/ISSS Workshop eTOUR, Brussels, February 2008.

Evaluation of tourism websites - Crystal WebAward 2008. Austrian-Day ENTER Conference, January 2008.

Mobile Web 2.0 Applications. Austrian-Day ENTER Conference, January 2008.

Adaptive Applications in Tourism. EUREKA Brokerage Event, Chiclana de la Frontera, October 2007.

HarmoNET – Harmonisation in Tourism. EUREKA Brokerage Event, Chiclana de la Frontera, October 2007.

HarmoNET – Harmonisation Network in Tourism. ANET Transfer Workshop, Vienna, May 2007.

Mobile Applications in Tourism. International Symposium e-Business in Travel, Tourism and Hospitality, Athens, March 2007.

Website Evaluation and Web Award 2007. E-Tourism Day Austria, Vienna, January 2007.

Innsbruck.mobile: Mobile Guide for the Destination of Innsbruck. Press Conference, Innsbruck, November 2006.

Location-Based Services in Tourism. ANET Transfer Workshop, Salzburg, October, 2006.

Website Evaluation. Workshop NCM, Salzburg, October 2006.

Website Evaluation and Web Award 2006. E-Tourism Day Austria, Baden, May 2006.

Website Evaluation and Web Award. Lower Austria Tourism Day, Langenlois, September 2005.

Website Optimisation in Tourism. FAFGA, Innsbruck, September 2005.

ECCA – Tyrolean Competence Center for eTourism. ANET Partner Workshop, Salzburg, June 2005.

eTourism. Tourism Media Workshop, St. Anton, April 2005.

etPlanner: Mobile, Personalised City Guide. ANET Partner Workshop, Innsbruck, January 2005.

The Harmonise Ontology. ENTER Conference, January 2005.

Website Evaluation. ENTER Conference, Innsbruck, January 2005.

Swarovski Crystal Web Award 2005. Gala Dinner ENTER Conference, Innsbruck, January 2005.

eTourism: Future Challenges. Workshop Austrian Federal Economic Chamber, Innsbruck, November 2004.

eTourism in Tyrol. Tyrolean Innovation Day, Innsbruck, October 2004.

IFITT & ENTER Strategy. ENTER Conference, Cairo, January 2004.

Optimising the Leisure Travel Sales Process in Travel Agencies. ENTER Conference, Cairo, January 2004.

New Technologies – Information Platforms. European Rural Tourism Congress, Jaen, October 2003.

State-of-the-Art Travel Solutions. Amadeus Academy, Bad Homburg, April 2003.

Ontology Building – Event Ontology. ENTER Conference, Helsinki, January 2003.

Interoperability in Tourism. ENTER Conference, Helsinki, January 2003.

Harmonisation in the Field of Tourism. Rosetta Workshop, London, February 2002.

Tourism Harmonisation Network. ENTER Conference, Innsbruck, January 2002.

Current Situation of the Development of Standards for Tourism Businesses. Harmonise Umbrella Workshop, Lisbon, November 2001.

Harmonisation in Tourism. EU Workshop, Brussels, June 2001.

Extensible Service Interface Designer. Amadeus Academy, Bad Homburg, June 2001.

Reference Model of an Electronic Tourism Market. ENTER Conference, Barcelona, April 2000.

Prof. Dr. Wolfram Höpken

Hochschule Ravensburg-Weingarten
Doggenriedstr.
88250 Weingarten

Department of Business Informatics

Phone: +49 751 501-9764
Email: wolfram(a)hoepken.org